E-Commerce SaaS
E-Commerce SaaS Platform Ecosystem
4 connected properties, one ecosystem
A ground-up rebuild of the entire web presence for a major e-commerce SaaS platform provider. The brief covered four distinct properties that needed to share a design system and content infrastructure while serving very different audiences — prospective merchants, existing customers seeking support, and users of a dedicated payments product.
Scope
- Marketing site rebuild for the core SaaS platform
- Two dedicated help centers, one per product line, with searchable documentation
- A standalone site for the payments product
- Shared design system and component library across all four properties
Stack
A note on discretion
We operate as a discreet, white-label studio by default — client names are withheld here for the same reason your customers would never see our name on work we deliver for you. NDAs are standard on every engagement, not an add-on. Where a client has given written consent, we name them and link the live project; the rest stay anonymous. If you would like verifiable references for a project like this, ask us directly during a scoping call.